Let me start off by telling the group that we do not use CF for any of our applications. We are a payments company that hosts a .NET API in IIS that 100's of thousands of customer use. We have one particular customer using CF7 and JDK 1.4.2 who is currently unable to process against our API. About a week ago we upgraded our SSL certificates to EV (Extended Validation) and since that time our once happy customer is now unhappy. I have spent hours working with him, going through FAQs and walk throughs, knowledge bases and forums and have had no luck. Here are the details:
EV Certificate issued by DigiCert (4096-bit).
Customer is on CF7 and JDK 1.4.2.
When he attempts to process against our API with the new certificate he gets 'Connection Failure: Status code unavailable' message from his CF application. He is using cfhttp to post his requests. We found a work around that indicated that the only issue with JDK 1.4.2 was importing the high-bit certificates. Our customer installed JDK 1.6, imported the certificate (and all intermediate certificates) successfully into the cacerts file, but when attempting to list using JDK 1.4.2 is returns an invalid certificate error and still will not work.
Please help as we are currently in a work around state for this customer (not long term) and we have exhausted the resources we have access to for solving this issue.
Thanks in advance to those gurus that reply. I have attached a sample post from our customers logs with non-essential data removed.
I can be reached by phone at 801-341-5620 if anyone feels like reaching out to talk.
- Dave
